Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy online and safeguarding your customer information.

Last updated: July 20, 2026 Questions? Contact us

Our commitment

Here at BoxHillTravel, we are committed to protecting your privacy online, as carefully as we protect customer information in our own systems.

01

Information

We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. BoxHillTravel is the sole owner of the information collected on this site.

Information collected includes name, shipping address, billing address, telephone numbers, email address, and payment information such as credit card details. BoxHillTravel collects information from users at several different points on our website in order to process orders and better serve you with pertinent information.

BoxHillTravel also requires you to submit a username and password of your choice for future access to your information. Your username and password are confidential, and you should not share this information with anyone.

02

Registration

You are required to provide contact information, including name, email, telephone number, and physical address. This information is used to contact you about your reservation on BoxHillTravel.

03

Google Sign-In Data

If you choose to sign in or register with Google, BoxHillTravel may receive basic Google account information, including your name, email address, Google account identifier, and profile image if Google provides one.

We use Google Sign-In data only to create or authenticate your BoxHillTravel account, verify your email address, personalize your account profile, and connect your bookings, saved tours, and support requests to the correct traveler.

BoxHillTravel does not use Google Sign-In data to access Gmail, Google Drive, Google Calendar, or other private Google content. We do not sell Google user data, and we do not share it with third parties except as necessary to provide and secure your account and travel services or as required by law.

04

Safeguards to Protect Your Information

This website takes every precaution to protect your personal information. When you submit sensitive information via the site, your personal information is protected both online and offline. All information you provide to BoxHillTravel online is stored in a secured database on our servers.

Access to your information is restricted within our company. Only employees who need the information to perform a specific job, such as a billing clerk or customer care representative, are granted access to personal information.

Employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added or new employees are hired, employees are notified and reminded about the importance we place on privacy and what they can do to ensure your information is protected. Finally, the servers on which we store your personal information are kept in a secured environment.

05

Reservation

In the reservation process, you must provide additional financial information such as credit card number, expiration date, money order, wire transfer, or account information. Most of the information collected in the registration process will be used to process reservations.

This information is used for billing purposes and to fulfill your reservation. This contact information is used to get in touch with you if we have trouble processing your reservation.

We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with banks for authorization and approval.

06

Cookies

We use cookies to customize web page content based on visitors browser type or other information that the visitor sends. If you reject cookies, you may still use our site; however, you may be unable to use the shopping cart to purchase items online.

Cookies are used by the shopping cart to retain information necessary to process your order. If you disable cookies, we may not be able to accept your reservation online. Cookies are used strictly for the purpose of enhancing your personal experience with our website. When you close your browser, the cookies will be terminated.

07

Log Files

IP addresses are not linked to personally identifiable information. We do not distribute or share IP information with any third parties. We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.

08

Send to Friend

BoxHillTravel website visitors can choose pages to send to another person. When you decide to do this, you will be required to enter your email address, the receiver's email address, and the text of the message that will go to the receiver.

10

Mailing List

BoxHillTravel does not share your information with third parties and does not solicit outside parties to send special offers on our behalf. BoxHillTravel may send you pertinent information if you choose to receive special offers and sign up as one of our community members.

Our special offers and emails are sent only to those who grant permission to receive such information. Out of respect for your privacy, we present the option to not receive these types of communications.

At the time of making a reservation, you may opt out of receiving special offers and news by unchecking the appropriate field. Special offers are sent via email and include a remove link if you no longer wish to receive special offers and news. Otherwise, you may occasionally receive information on products, services, special deals, or news.

11

Notification

If we decide to change our privacy policy, we will publish a revised version on this page. If at any point we decide to use your personal information in a manner different from that stated at the time it was collected, we will notify you by email.

You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Support

Contact Us

If you have any questions about this privacy policy or the security at our website, please contact us through our contact page or by live support.

Send direct email to: info@boxhilltravel.com